Terms of Service
Last updated:
Terms and Conditions
Last updated: 26 August 2026
Welcome to Get Everyone Moving (GEM). These Terms and Conditions ("Terms") govern your use of our website, app and coaching services (collectively, the "Service"). By accessing or using GEM, you agree to these Terms. Please read them carefully before using our platform.
GEM is a trading name of Isle Health Limited, a company registered in Guernsey, Channel Islands.
1. Use of Services
You must be at least 18 years old to use our Services. You agree to use our Services only for lawful purposes and in accordance with these Terms.
2. Health and eligibility
Our coaching is designed to support your fitness and wellbeing, but it isn't a substitute for medical advice. If you have any unstable signs or symptoms of ill health, you must not exercise with us and should seek medical advice before starting or continuing our Service. It's your responsibility to tell us about any health conditions, injuries or concerns that may affect your ability to take part safely.
Although our coaches are qualified to deliver this advice, GEM and Isle Health Limited accept no responsibility for any injury, illness or other harm arising from your participation in our Service.
3. Our use of AI
GEM uses artificial intelligence to help deliver parts of our coaching service, such as generating personalised recommendations and insights. AI outputs support, rather than replace, human judgement, and should not be treated as medical advice.
4. Membership commitment and payment
When you sign up to a GEM coaching programme, you commit to a minimum term of 3 months. Payment is billed monthly for the duration of this commitment.
If you wish to cancel before the end of your 3-month minimum term, you remain responsible for paying any remaining months owed under that term.
5. Refunds
We do not offer refunds for any payments made for our Service, including if you choose to stop using the Service before the end of your minimum term.
6. Intellectual Property
All content on our Site, including logos, text, graphics and software, is owned by Isle Health Limited or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute or modify any content without our permission.
7. User Content
If you submit any content (e.g. comments, reviews, progress updates), you grant us a non-exclusive, royalty-free licence to use, display and distribute that content. You are responsible for ensuring that your content does not violate any laws or third-party rights.
8. Limitation of Liability
To the fullest extent permitted by Guernsey law, GEM and Isle Health Limited accept no responsibility or liability for any direct, indirect, incidental or consequential damages arising from your use of our Services, including but not limited to your results, progress or success while using our coaching programme. We do not guarantee uninterrupted or error-free operation of the Site, and nothing in these Terms excludes any liability that cannot be excluded under Guernsey law.
9. Termination
We reserve the right to suspend or terminate your access to our Services at our discretion, without prior notice, if you violate these Terms. Termination does not remove your obligation to pay for any remaining months owed under your minimum term.
10. Governing law
These Terms are governed by the laws of Guernsey, and any disputes will be subject to the exclusive jurisdiction of the Guernsey courts.
11. Changes to Terms
We may update these Terms at any time. Your continued use of the Services after changes are posted constitutes your acceptance of the new Terms.
12. Contact Us
If you have questions about these Terms, please contact us at hello@geteveryonemoving.com.
